Last Updated: 29 September 2026
Effective Date: 29 September 2026
KHW Solutions Private Limited (“KHW Solutions”, “KHW”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, protect, and process personal data when you visit or use websites, online platforms, enquiry forms, or digital services operated or controlled by KHW Solutions.
For the purposes of this Privacy Policy, “Websites” refers to the following websites and any other website or digital platform operated or controlled by KHW Solutions:
This Privacy Policy applies to personal data collected through our Websites, enquiry forms, contact forms, callback forms, email communications, and other digital interactions with KHW Solutions.
By using any of our Websites or voluntarily providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy.
KHW Solutions Private Limited is a company based in Bangalore, Karnataka, India. We provide synthetic thatch roofing solutions, artificial thatch products, artificial bamboo products, and related products and services for residential, commercial, hospitality, real estate, institutional, and other projects.
KHW Solutions Private Limited
401/A, 1st Floor, 5th A Main,
2nd Block, HRBR Layout, Kalyan Nagar,
Bangalore, Karnataka – 560043, India
Email: info@khwsolutions.com
Phone: +91-9148584281
For the purposes of applicable data protection laws, KHW Solutions may act as the Data Fiduciary in relation to personal data collected through our Websites.
We may collect personal data that you voluntarily provide when you interact with our Websites, submit an enquiry, request a callback, contact us, or communicate with us through other available channels.
Depending on the Website and the nature of your enquiry, this may include:
Name
Email address
Mobile or telephone number
Approximate roof or project area
Project location
Project requirements
Information contained in your message or enquiry
Information provided when requesting a callback
Any other information that you voluntarily provide to us
Different Websites and forms may request different information depending on the products, services, or enquiry being submitted.
Depending on the technologies and services implemented on our Websites, we may also collect certain technical information, which may include:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website or URL
Website usage information
Cookie and similar technology information
We seek to collect only the personal data that is reasonably necessary for the relevant purpose.
We collect and process personal data for specific and legitimate purposes, including:
Responding to enquiries and requests;
Understanding your project requirements;
Understanding the approximate size and location of your project;
Providing information about our products and services;
Preparing quotations, estimates, or proposals where applicable;
Communicating with you regarding your enquiry;
Providing products or services requested by you;
Managing customer and business relationships;
Maintaining appropriate business records;
Improving our Websites and services;
Preventing spam, fraud, misuse, and security threats;
Resolving disputes;
Complying with applicable legal and regulatory requirements.
We seek to collect and process only the personal data reasonably necessary for the relevant purpose.
Where consent is required for processing your personal data, we will request your consent through a clear affirmative action.
When submitting an enquiry form, you may be asked to confirm:
I agree to the collection and processing of my personal data for the purpose of responding to my enquiry and understanding my project requirements.I have read and understood the Privacy Policy and agree to the Terms & Conditions.
For shorter forms, such as callback forms, we may use a shorter consent notice appropriate to the information being collected.
Consent will not be assumed merely because you visit our Websites or provide information.
Where applicable, you may choose whether to provide personal data. However, if certain information is necessary to respond to your enquiry or provide a requested service, failure to provide that information may prevent us from responding appropriately.
Where processing of your personal data is based on consent, you may withdraw your consent at any time by contacting us at:
Email: info@khwsolutions.com
Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
After receiving a valid withdrawal request, we will take appropriate steps in accordance with applicable law.
We may use your personal data to:
Respond to your enquiries;
Contact you regarding your project or requirements;
Provide product and service information;
Prepare quotations or proposals;
Communicate with prospective or existing customers;
Provide requested products or services;
Maintain business and enquiry records;
Improve our Websites and services;
Protect our Websites from spam, fraud, abuse, and security threats;
Comply with applicable legal obligations;
Establish, exercise, or defend legal claims where applicable.
We will not knowingly use your personal data for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.
We do not sell your personal data.
We may share personal data with third parties where reasonably necessary to operate our business, provide requested services, operate our Websites, communicate with you, or comply with applicable legal requirements.
Depending on the services and technologies used, these third parties may include:
Website hosting providers;
Website maintenance and technology providers;
Email and communication service providers;
CRM and lead-management systems;
Cloud storage providers;
Analytics and website-performance providers;
Security and spam-prevention service providers;
Professional advisers;
Government authorities, courts, or law-enforcement agencies where required by law.
Where third-party service providers process personal data on our behalf, we take reasonable steps to ensure that appropriate safeguards are in place.
Our Websites may use cookies and similar technologies to:
Enable essential website functionality;
Improve website performance;
Understand how visitors use our Websites;
Maintain website security;
Measure website traffic and usage;
Support analytics and other website functions where applicable.
Cookies may collect information such as browser information, device information, pages visited, session information, and general website usage information.
You may control or restrict cookies through your browser settings.
Where third-party analytics, advertising, security, or other tracking technologies are used on our Websites, those providers may process information in accordance with their own privacy policies and applicable law.
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including:
Responding to and managing enquiries;
Providing requested products or services;
Maintaining appropriate business records;
Resolving disputes;
Establishing or defending legal claims;
Complying with legal, accounting, or regulatory obligations.
When personal data is no longer required and there is no legal or legitimate requirement to retain it, we will take reasonable steps to delete, anonymise, or securely dispose of it.
We take reasonable steps to ensure that personal data used by us is accurate and appropriate for the purpose for which it is processed.
If you believe that the personal data we hold about you is inaccurate, incomplete, or outdated, you may contact us and request that it be corrected or updated.
We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, accidental loss, destruction, alteration, misuse, or other unauthorised processing.
Depending on the circumstances, these measures may include:
Access controls;
Authentication controls;
Secure website and hosting practices;
Software and security updates;
Backups;
Monitoring and logging;
Restricted access to personal data;
Appropriate security procedures.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
If we become aware of a personal data breach affecting personal data processed by us, we will take reasonable steps to:
Assess and contain the incident;
Investigate the nature and extent of the breach;
Take appropriate remedial and security measures;
Maintain appropriate records;
Notify affected individuals where required;
Notify the relevant regulatory authority where required by applicable law.
Any required notification will be made in accordance with applicable legal requirements.
Subject to applicable law and any applicable limitations, you may have rights concerning your personal data, including the right to:
Request information regarding the personal data being processed and related processing information, where applicable.
Request correction, completion, or updating of inaccurate or incomplete personal data.
Request deletion of personal data where permitted under applicable law and where retention is no longer necessary or legally required.
Withdraw consent where processing is based on consent.
Raise a concern or complaint regarding the processing of your personal data.
To exercise your privacy rights, request correction or deletion of your personal data, withdraw consent, or raise a privacy-related concern, please contact:
KHW Solutions Private Limited
Email: info@khwsolutions.com
Address:
401/A, 1st Floor, 5th A Main,
2nd Block, HRBR Layout, Kalyan Nagar,
Bangalore, Karnataka – 560043, India
Please provide sufficient information to help us identify your enquiry or records.
We may request reasonable information to verify your identity before processing certain requests in order to protect your personal data from unauthorised access or disclosure.
If you have any concern or complaint regarding the collection, use, or processing of your personal data, you may contact us at:
Email: info@khwsolutions.com
We will review and address your grievance in accordance with applicable law and our internal grievance-handling procedures.
If you are not satisfied with the resolution, you may have the right to pursue further remedies available under applicable data protection laws.
Our Websites may contain links to third-party websites, platforms, or services.
These third-party websites are not controlled by us.
If you follow a link to another website, that website may collect and process your information according to its own privacy policy and terms.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
Our Websites are intended for general business and commercial audiences and are not specifically directed towards children.
We do not knowingly seek to collect personal data from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal data to us in circumstances where such collection was not permitted, please contact us at info@khwsolutions.com.
Some technology or service providers used by us may process personal data using infrastructure located outside India.
Where personal data is processed or transferred outside India, we will do so in accordance with applicable Indian law and any applicable restrictions or requirements concerning such processing or transfer.
We may update this Privacy Policy from time to time to reflect changes in:
Our products or services;
How we process personal data;
Our technology or service providers;
Applicable laws or regulations;
Our privacy practices.
When we make changes, we will update the Effective Date displayed at the beginning of this Privacy Policy.
We encourage you to review this page periodically.
If you have questions about this Privacy Policy, our data practices, or your personal data, please contact us.
KHW Solutions Private Limited
Address:
401/A, 1st Floor, 5th A Main,
2nd Block, HRBR Layout, Kalyan Nagar,
Bangalore, Karnataka – 560043, India
Email: info@khwsolutions.com
Phone: +91-9148584281
Websites:
